Diesel Manufacturer Warranty

Enjoy peace of mind knowing your Diesel watch is protected by a valid manufacturer warranty. Diesel watches come with a 2-year manufacturer warranty, while jewellery items are covered by a 1-year manufacturer warranty. This warranty ensures that repairs and replacements are covered according to Diesel's policies, providing a higher level of security for your investment. Typically, Diesel warranties cover defects in materials and workmanship for the applicable period after purchase. If your watch malfunctions due to a manufacturing defect, Diesel will repair or replace it free of charge within the relevant warranty period.

Risks of Grey Market Sellers

Grey market sellers often offer limited or third-party warranties that do not provide the same comprehensive coverage as an official Diesel manufacturer’s warranty. Here’s why you should be cautious:

• Limited Coverage: Third-party warranties may only cover certain parts of your Diesel watch or have exclusions for specific types of damage.
• Authorisation Issues: Repairs under third-party warranties may not be authorised by Diesel, which could void the manufacturer’s warranty entirely.
• Customer Service Challenges: Navigating repairs or replacements under a third-party warranty can be difficult, especially if the warranty provider is based in another country.

Benefits of Buying from WatchNation

When you purchase your Diesel watch from an authorised retailer like WatchNation, you can trust that it is 100% genuine and comes with a valid manufacturer warranty. As an authorised Diesel retailer, WatchNation offers top-tier customer service and ensures a hassle-free experience if you need any assistance with your watch. Because we work directly with the manufacturer, any repairs or replacements under the warranty are handled smoothly and efficiently, giving you complete confidence in your purchase.

UK Shipping

We are pleased to offer FREE shipping on all UK orders. All items sent to UK customers are fully insured for added peace of mind.

The below table provides a breakdown of our shipping rates based on the selling price of your order (including VAT and any discounts).

We know your order is important to you, so we use Royal Mail’s tracked delivery service on all UK orders.

We also offer Royal Mail Special Delivery service, which for an additional fee offers guaranteed delivery the next day before 1pm 0r 9am.

*Royal Mail Tracked 24 and Royal Mail Tracked 48 services are 98% accurate but not guaranteed.

Orders placed before 4pm (Monday-Friday) are dispatched the same day. Orders placed before 11am Saturday will also be dispatched same day. Orders placed after 11am Saturday or on Sunday are dispatched on the following Monday.

At this time we are not operating during UK bank holidays, Orders received on bank holidays will be dispatched promptly the next working day.

International Shipping

We are pleased to offer worldwide shipping. For accurate shipping rates, please add the item to your basket. Once you enter your shipping address, you will be offered all shipping options.

For the EU, EEA and the rest of the world, the total price you see in the checkout is the final price, as we send our goods with duties and taxes paid.

For USA, you will be contacted by our courier partner regarding duties and taxies to be paid. Should you refuse the parcel and not pay the customs & duties charges dictated by the courier, there will be a refund deduction of the outbound shipping cost of your order, deducted from the order total.

On average, delivery to the EU will take between 3-5 working days and delivery to the rest of the world will take 5-7 working days.

To view our full delivery terms and conditions – click here

Right of Return:

In accordance with UK consumer law, you have the right to return goods to us within 14 days of receiving the item without the need to provide a reason. To exercise this right, you can notify us of your intent to return the goods by completing the online returns form provided below or by contacting us at customerservices@watchnation.com. If you choose not to inform us via the form or email, it may cause delays in processing the return and affect the eligibility to receive a refund.

Change of Mind Returns:

We appreciate that you may change your mind once you receive the item and decide that it is not suitable for you. Therefore, we will accept the return of your purchase within 14 days of receiving the item, provided you simply change your mind and the product is still in its brand new and unused condition.

You must check items for any signs of visual or mechanical defects & if the watch is suitable for you before removing tags/plastic etc.

You are entitled to try on your watch but do not carry out any alterations as this will affect your eligibility for a refund.

Eligibility for Refund:

To be eligible for a full refund, you must ensure that the product you wish to return meets the criteria outlined in our returns and refund policy. The items must be returned in the condition they were supplied. The watch must be returned in new condition.

Specifically, your item(s) should be returned:

• In its original packaging
• With applicable protective stickers still intact
• With the security tag attached
• With the purchase receipt and warranty card
• In its original gift box
• Including any additional extras that were originally included, such as spare links, instruction manuals, etc.
• Including any gift with purchase (if relevant)

To view our full details on our return policy – click here.