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WatchNation is proud to be an authorised dealer for Braun, the iconic German brand celebrated for its minimalist design philosophy, functional innovation, and timeless modern aesthetics. We offer a carefully curated selection of Braun watches, including models not widely available elsewhere in the UK. When you choose WatchNation for your Braun timepiece, you’ll enjoy several exclusive benefits:

2-Year International Warranty
Enjoy peace of mind with a valid 2-year international manufacturer warranty on your Braun watch. This ensures protection against manufacturing defects and provides a worry-free ownership experience.

Dedicated Customer Service
Our friendly and knowledgeable customer service team is here to support you every step of the way. Whether you’re exploring specific Braun models or simply need expert guidance during the buying process, we’re committed to delivering exceptional service.

Technical Support
Our trained watch specialists are available to assist you with technical queries or potential issues. Should your Braun timepiece require attention, we’ll help guide you through the appropriate steps to ensure it continues to perform at its best.

Chester-Based Showroom
Visit our Chester showroom to explore our range of Braun watches in person. Experience the brand’s celebrated design heritage firsthand, while our expert staff help you find the perfect model that complements your style and everyday needs.

We’re excited to be your trusted partner in the world of Braun watches. Explore our curated collection online or visit our Chester showroom today!

Grey Market Retailers

There is an old adage that states – if something is too good to be true, it usually is.

This is something that is very applicable to the watch industry, due to an influx of what are commonly referred to as Grey Market Sellers.

The following active online sellers are considered by WatchNation to be Grey Market Sellers and are not recognised by Braun:

JomaShop

CreationWatches

City Watches UK

WatchesZon

Best Quality Watches

E-Global Central

WatchNation will not price match against any Grey Market Seller.

Braun Manufacturer Warranty

Enjoy peace of mind knowing your Braun watch is covered by a valid manufacturer warranty. This warranty ensures repairs and replacements are covered according to Braun’s policy, guaranteeing a higher level of protection for your investment. Braun manufacturer warranties typically cover defects in materials and workmanship for a 2-year period after purchase. This means that if your watch malfunctions due to a manufacturing defect within two years, Braun will repair or replace it free of charge.

Risks of Grey Market Sellers

Grey market sellers often provide limited or third-party warranties that may not offer the same comprehensive coverage as a Braun manufacturer’s warranty. Here’s why you should be cautious:

Limited Coverage: Third-party warranties may only cover certain components of your Braun watch, or they may have exclusions for specific types of damage (e.g., water damage, accidental drops).

Authorisation Issues: Repairs under a third-party warranty may not be authorised by Braun, potentially voiding the manufacturer’s warranty altogether. This could leave you responsible for repair costs.

Customer Service Challenges: Getting repairs or replacements under a third-party warranty can be a hassle, especially if the warranty company is located in a different country. Dealing directly with Braun ensures a smoother process.

Benefits of Buying from WatchNation

By purchasing your Braun watch from an authorized retailer like WatchNation, you can be confident that your watch is genuine and comes with a valid manufacturer warranty. WatchNation, as an authorised Braun retailer, provides exceptional customer service, ensuring a smooth and hassle-free experience should you require any assistance with your Braun watch. Since WatchNation is authorised by Braun, any repairs or replacements under the warranty will be handled efficiently and directly with Braun, minimising delays and complications.

Right of Return:

In accordance with UK consumer law, you have the right to return goods to us within 14 days of receiving the item without the need to provide a reason. To exercise this right, you can notify us of your intent to return the goods by completing the online returns form provided below or by contacting us at customerservices@watchnation.com. If you choose not to inform us via the form or email, it may cause delays in processing the return and affect the eligibility to receive a refund.

Change of Mind Returns:

We appreciate that you may change your mind once you receive the item and decide that it is not suitable for you. Therefore, we will accept the return of your purchase within 14 days of receiving the item, provided you simply change your mind and the product is still in its brand new and unused condition.

You must check items for any signs of visual or mechanical defects & if the watch is suitable for you before removing tags/plastic etc.

You are entitled to try on your watch but do not carry out any alterations as this will affect your eligibility for a refund.

Eligibility for Refund:

To be eligible for a full refund, you must ensure that the product you wish to return meets the criteria outlined in our returns and refund policy. The items must be returned in the condition they were supplied. The watch must be returned in new condition.

Specifically, your item(s) should be returned:

• In its original packaging
• With applicable protective stickers still intact
• With the security tag attached
• With the purchase receipt and warranty card
• In its original gift box
• Including any additional extras that were originally included, such as spare links, instruction manuals, etc.
• Including any gift with purchase (if relevant)

To view our full details on our return policy – click here.

When you purchase a Braun watch from WatchNation, you’re not just getting a timepiece; you’re gaining access to a wealth of expertise and dedicated after-sales support. Here’s why choosing WatchNation makes a significant difference:

Knowledgeable Staff: Our team receives specialised product training to ensure they have a deep understanding of the Braun watch collection, including key models, design elements, and movement technologies. They can answer your questions with confidence, helping you choose the Braun watch that perfectly matches your style, preferences, and lifestyle whether you’re looking for a refined dress watch or a bold motorsport-inspired design.

Expert Advice: Beyond product knowledge, our staff can offer personalized advice tailored to your specific situation. Whether you’re a seasoned watch collector or a first-time buyer, they can guide you through the selection process, considering factors like your budget, desired features (automatic vs. quartz, specific complications like chronographs), and lifestyle.

Authorised Retailer Advantage: As an authorised Braun retailer, WatchNation offers a seamless ownership experience. In the unlikely event that your Braun watch requires servicing or repair, our team can handle the process efficiently. We can assist you with initiating warranty claims and ensuring proper communication with Braun’s service network. This eliminates the hassle of navigating unfamiliar procedures or dealing with unauthorized repair centers that might not have the expertise or access to genuine Braun parts.

Long-Term Braun Support: The relationship with WatchNation doesn’t end after your purchase. We are committed to providing ongoing support throughout your Braun watch ownership journey. Our staff can be a valuable resource for any questions or concerns that may arise in the future, ensuring you get the most out of your investment and keep your Braun watch running flawlessly for years to come.

Visit our curated collection online or visit our Chester showroom today to experience the WatchNation difference and find your perfect Braun timepiece!