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We are pleased to offer FREE shipping on all UK orders. All items sent to UK customers are fully insured for added peace of mind.
The table below provides a breakdown of our shipping rates based on the selling price of your order, including VAT and any discounts.
| Selling Price | Royal Mail 48 Tracked |
Royal Mail 24 Tracked & Signed |
Special Delivery Next Day Orders placed Mon–Fri |
Special Sunday Delivery Orders placed before Saturday 12pm |
Royal Mail Special Delivery By 1pm |
|---|---|---|---|---|---|
| £0 to £99.99 | FREE | £4.99 | £7.99 | £7.99 | £9.99 |
| £100 to £499 | N/A | FREE | £7.99 | £7.99 | £9.99 |
| £500 or more | N/A | N/A | FREE | £7.99 | £9.99 |
We know your order is important to you, so we use Royal Mail’s tracked delivery service on all UK orders.
We also offer Royal Mail Special Delivery, which for an additional fee offers guaranteed delivery the next day before 1pm.
*Royal Mail Tracked 24 and Royal Mail Tracked 48 services are 98% accurate but not guaranteed.
UK orders placed before 4pm Monday–Friday are dispatched the same day. Orders placed on Saturday or Sunday are dispatched on the following working day.
We are not open during UK bank holidays. Orders received on bank holidays will be dispatched promptly the next working day.
We’re pleased to offer worldwide delivery with fully tracked and insured shipping.
To make international delivery clearer, our shipping terms vary depending on the delivery country. Some destinations are shipped with duties and taxes included, while others may require local import charges to be paid before delivery.
For orders delivered to the USA, Canada and the European Union countries listed below, we ship on a DDP (Delivered Duty Paid) basis.
This means the price you pay at checkout includes:
Duties and taxes are included at checkout for the countries listed below. This means you should not be asked to pay additional import fees before delivery.
If your delivery country is listed above, duties and taxes are included at checkout and you should not be asked to pay additional import duties or taxes before delivery.
Please note that delivery times can still vary if customs require additional checks, but any applicable duties and taxes should already be covered where DDP has been selected and charged at checkout.
For all other international destinations outside of the countries listed above, orders are shipped on a DAP (Delivered At Place) basis.
This means the price you pay at checkout covers:
It does not include overseas sales tax, import VAT, customs duties, tariffs, or courier clearance/handling fees.
When your order reaches your country, local customs authorities may apply additional charges, including:
These charges are set by your country’s customs authority and are payable by you before delivery.
If charges are due, you’ll usually be contacted directly by the courier with a secure link to pay any applicable fees. Once cleared, your parcel will be released for delivery.
Customs processing times vary by country and may extend delivery slightly.
For DAP shipments, if local import charges, taxes, duties or courier fees are not paid, or if delivery is refused, the parcel may be returned to us.
In this case, we will refund your order minus:
Import VAT, duty and tariff rates vary by country. For an estimate, please contact your local customs authority or use your government’s official import calculator before placing your order.
If your delivery country is listed as a duties and taxes included destination above, your order will be shipped on a DDP basis.
Need help?
Yes — we are an Authorised Dealer for every brand we sell. All watches come with an official box, papers, and a full manufacturer’s warranty.
Every watch includes a manufacturer warranty. You’ll find more warranty info listed in the product description.
Orders placed before 5pm (Mon–Fri) are dispatched the same day. Order before 12pm on Sat for same-day dispatch. Free UK delivery is available on all orders, and tracking details are provided once shipped.
Yes — you have 14 days from delivery to return or exchange your item, provided it’s unused and in its original packaging.