Orient Sun and Moon 42.5mm Blue Dial Leather Mens Automatic Watch RA-AK0011D30B

Right of Return:

In accordance with UK consumer law, you have the right to return goods to us within 14 days of receiving the item without the need to provide a reason. To exercise this right, you can notify us of your intent to return the goods by completing the online returns form provided below or by contacting us at customerservices@watchnation.com. If you choose not to inform us via the form or email, it may cause delays in processing the return and affect the eligibility to receive a refund.

Change of Mind Returns:

We appreciate that you may change your mind once you receive the item and decide that it is not suitable for you. Therefore, we will accept the return of your purchase within 14 days of receiving the item, provided you simply change your mind and the product is still in its brand new and unused condition.

You must check items for any signs of visual or mechanical defects & if the watch is suitable for you before removing tags/plastic etc.

You are entitled to try on your watch but do not carry out any alterations as this will affect your eligibility for a refund.

Eligibility for Refund:

To be eligible for a full refund, you must ensure that the product you wish to return meets the criteria outlined in our returns and refund policy. The items must be returned in the condition they were supplied. The watch must be returned in new condition.

Specifically, your item(s) should be returned:

• In its original packaging
• With applicable protective stickers still intact
• With the security tag attached
• With the purchase receipt and warranty card
• In its original gift box
• Including any additional extras that were originally included, such as spare links, instruction manuals, etc.
• Including any gift with purchase (if relevant)

To view our full details on our return policy – click here.

Expert Service and Support: Why WatchNation Matters

When you purchase an Orient watch from WatchNation, you’re not just getting a watch; you’re gaining access to a wealth of expertise and dedicated after-sales support. Here’s why choosing our team makes a significant difference:

Knowledgeable Staff: Our staff undergoes comprehensive training provided by Orient themselves. This ensures they possess a deep understanding of Orient’s entire watch collection, from technical specifications and functionalities to specific features and care instructions. They can answer your questions in detail, helping you find the perfect Orient watch that aligns with your style and needs.

Expert Advice: Beyond product knowledge, our staff can offer personalised advice tailored to your specific situation. Whether you’re a seasoned watch collector or a first-time buyer, they can guide you through the selection process, considering factors like your budget, desired features, and lifestyle.

Proper After-Sales Service: In the unlikely event that your Orient watch requires servicing or repair, our team, as an authorised retailer, can handle the process seamlessly. We can assist you with initiating warranty claims and ensuring proper communication with Orient. This eliminates the hassle of navigating unfamiliar procedures or dealing with unauthorised repair centers that might not have the expertise or access to genuine Orient parts.

Long-Term Support: The relationship with WatchNation doesn’t end after your purchase. We are committed to providing ongoing support throughout your Orient watch ownership journey. Our staff can be a valuable resource for any questions or concerns that may arise in the future, ensuring you get the most out of your Orient watch.