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Looking for a Genuine Guess Watch You Can Trust?

WatchNation, a reputable UK retailer based in Chester, offers a fantastic range of 100% authentic Guess watches. With full buyer protection and expert technical support, we ensure a seamless shopping experience from start to finish. Whether you have questions or want to explore our collection in person, our friendly team at WatchNation is ready to help you find the perfect Guess watch.

Why Choose WatchNation for Your Guess Watch?

• Manufacturer Warranty: Rest easy with a valid manufacturer warranty—Guess watches include a 2-year warranty, while jewellery items are covered by a 1-year warranty.
• Dedicated Customer Service: Our knowledgeable and approachable team is here to guide you through the buying process and answer any questions you may have.
• Expert Technical Support: Our specialists are available to provide any technical assistance needed for your Guess watch.
• Chester-Based Store: Visit us in Chester, UK, to explore our Guess watch collection up close and in person.

Why You Should Avoid Unauthorised/Grey Market Retailers

As the saying goes, “If something sounds too good to be true, it probably is.” This is especially relevant in the watch industry, which has seen a rise in unauthorised or grey market sellers.

Be cautious of online shops that claim to sell 100% genuine watches directly from official distributors. If this were the case, they would provide a 2-year manufacturer warranty. Many unauthorised sellers operate exclusively online, offering attractive prices but potentially selling counterfeit goods.

At WatchNation, we purchase directly from the manufacturer, ensuring you receive a 100% genuine product, complete with a manufacturer warranty (2 years for watches and 1 year for jewellery). You’ll also enjoy the convenience of visiting our physical store in Chester, backed by our dedicated customer service and technical support teams.

Guess Manufacturer Warranty

Enjoy peace of mind knowing your Guess watch is protected by a valid manufacturer warranty. Guess watches come with a 2-year manufacturer warranty, while jewellery items are covered by a 1-year manufacturer warranty. This warranty ensures that repairs and replacements are covered according to Guess’s policies, providing a higher level of security for your investment. Typically, Guess warranties cover defects in materials and workmanship for the applicable period after purchase. If your watch malfunctions due to a manufacturing defect, Guess will repair or replace it free of charge within the relevant warranty period.

Risks of Grey Market Sellers

Grey market sellers often offer limited or third-party warranties that do not provide the same comprehensive coverage as an official Guess manufacturer’s warranty. Here’s why you should be cautious:

• Limited Coverage: Third-party warranties may only cover certain parts of your Guess watch or have exclusions for specific types of damage.
• Authorisation Issues: Repairs under third-party warranties may not be authorised by Guess, which could void the manufacturer’s warranty entirely.
• Customer Service Challenges: Navigating repairs or replacements under a third-party warranty can be difficult, especially if the warranty provider is based in another country.

Benefits of Buying from WatchNation

When you purchase your Guess watch from an authorised retailer like WatchNation, you can trust that it is 100% genuine and comes with a valid manufacturer warranty. As an authorised Guess retailer, WatchNation offers top-tier customer service and ensures a hassle-free experience if you need any assistance with your watch. Because we work directly with the manufacturer, any repairs or replacements under the warranty are handled smoothly and efficiently, giving you complete confidence in your purchase.

UK Shipping

We are pleased to offer FREE shipping on all UK orders. All items sent to UK customers are fully insured for added peace of mind.

The below table provides a breakdown of our shipping rates based on the selling price of your order (including VAT and any discounts).

We know your order is important to you, so we use Royal Mail’s tracked delivery service on all UK orders.

We also offer Royal Mail Special Delivery service, which for an additional fee offers guaranteed delivery the next day before 1pm 0r 9am.

*Royal Mail Tracked 24 and Royal Mail Tracked 48 services are 98% accurate but not guaranteed.

Orders placed before 4pm (Monday-Friday) are dispatched the same day. Orders placed before 11am Saturday will also be dispatched same day. Orders placed after 11am Saturday or on Sunday are dispatched on the following Monday.

At this time we are not operating during UK bank holidays, Orders received on bank holidays will be dispatched promptly the next working day.

International Shipping

We are pleased to offer worldwide shipping. For accurate shipping rates, please add the item to your basket. Once you enter your shipping address, you will be offered all shipping options.

For the EU, EEA and the rest of the world, the total price you see in the checkout is the final price, as we send our goods with duties and taxes paid.

For USA, you will be contacted by our courier partner regarding duties and taxies to be paid. Should you refuse the parcel and not pay the customs & duties charges dictated by the courier, there will be a refund deduction of the outbound shipping cost of your order, deducted from the order total.

On average, delivery to the EU will take between 3-5 working days and delivery to the rest of the world will take 5-7 working days.

To view our full delivery terms and conditions – click here

Right of Return:

In accordance with UK consumer law, you have the right to return goods to us within 14 days of receiving the item without the need to provide a reason. To exercise this right, you can notify us of your intent to return the goods by completing the online returns form provided below or by contacting us at customerservices@watchnation.com. If you choose not to inform us via the form or email, it may cause delays in processing the return and affect the eligibility to receive a refund.

Change of Mind Returns:

We appreciate that you may change your mind once you receive the item and decide that it is not suitable for you. Therefore, we will accept the return of your purchase within 14 days of receiving the item, provided you simply change your mind and the product is still in its brand new and unused condition.

You must check items for any signs of visual or mechanical defects & if the watch is suitable for you before removing tags/plastic etc.

You are entitled to try on your watch but do not carry out any alterations as this will affect your eligibility for a refund.

Eligibility for Refund:

To be eligible for a full refund, you must ensure that the product you wish to return meets the criteria outlined in our returns and refund policy. The items must be returned in the condition they were supplied. The watch must be returned in new condition.

Specifically, your item(s) should be returned:

• In its original packaging
• With applicable protective stickers still intact
• With the security tag attached
• With the purchase receipt and warranty card
• In its original gift box
• Including any additional extras that were originally included, such as spare links, instruction manuals, etc.
• Including any gift with purchase (if relevant)

To view our full details on our return policy – click here.

Expert Service and Support: Why WatchNation Matters for Guess Watches

When you purchase a Guess watch from WatchNation, you’re not just getting a timepiece; you’re gaining access to a wealth of expertise and dedicated after-sales support. Here’s why choosing WatchNation makes a significant difference:

• Knowledgeable Staff: Our team undergoes comprehensive training directly from Guess, giving them an in-depth understanding of the brand’s entire watch collection. From technical specifications and features to care instructions, our experts are ready to answer any questions and help you find the perfect Guess watch that suits your style and needs.
• Expert Advice: Whether you’re a seasoned collector or a first-time buyer, our staff provides personalized guidance tailored to your preferences. We assist you in making an informed decision based on your budget, desired features, and lifestyle, ensuring you select the ideal Guess watch.
• Seamless After-Sales Service: In the rare event that your Guess watch requires servicing or repair, as an authorized retailer, we make the process smooth and hassle-free. We handle warranty claims and communicate directly with Guess, avoiding the complications of dealing with third-party repair centers that may not use genuine parts.
• Long-Term Support: Our relationship doesn’t end at the point of sale. WatchNation is committed to providing ongoing support throughout your Guess watch ownership. Whether you have questions or need assistance in the future, our team is here to ensure you get the most out of your timepiece for years to come.