If you haven’t been able to find what you were looking for, please feel free to reach out to our team and a member of our customer service team will be pleased to help you.
Chat to one of our customer service members in real time during business hours Monday to Friday from 9am – 5.30pm. We will also have limited coverage on evenings and weekends.
Please email us with any questions you may have and a member of our customer service will be happy to assist you. We typically reply within a few hours, but please allow up to 1 business day for a reply. Response times may be longer during busier times such as Black Friday.
Maybe you have a query about a product or even want to share some pics of your new watch?
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Opening times for our Chester Shop are Monday to Saturday, 9.00 am to 5.00 pm.